Privacy Policy

At Dosail Canada Corp. we know how important it is to protect your personal information. Whether you are shopping with us online or in person we want to make every customer experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to explain our practices for the collection, use, and disclosure of your personal information. This Policy applies to our retail stores, our Web Sites, and all other channels in which Dosail Canada Corp. collects and uses your personal information.

What information do we collect ?

The types of information that we may collect from time to time include personal information and non-personal information. Personal information includes your contact information - e.g., name, address, telephone number, and email address; your personal preferences - e.g., product wish lists, language preferences, and marketing consent; and your transaction information - e.g., products purchased, method of payment, amount paid, and credit or debit card number. Listed here are some further examples of the ways that we collect personal information directly from you and how we use it.

• In-Store Purchases: When you purchase a Dosail Canada Corp. product, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request or complete your transaction. Examples where we need contact information include delivery services and extended warranty coverage. 
• On-line Purchases: Our Web Sites can be browsed anonymously. However, to order products from our Web Sites, you will be asked to provide certain personal information, such as your name, email address, postal address, telephone number, or credit card information. We use this information to create your account, contact and correspond with you about your order, respond to your inquiries, and monitor functions of our Web Sites that you choose to use, such as Customer Reviews.
• Returns and Exchanges: Our goal is to ensure that you are completely satisfied with your purchase and to this end, Dosail Canada Corp. offers a Return Policy. We ask for personal information such as your name, address, and telephone number for the purposes of detecting and preventing fraud. You may also be asked to produce photo ID for verification purposes only.
• Purchase Follow-Up and Surveys: Following a purchase we may send you a follow-up letter to thank you for your business, or we may contact you to ensure that you are completely satisfied with the delivery of your new product.

Non-personal information does not identify you as an individual. For example: we may ask you for your postal code to assist us with planning our flyer distribution; or we may collect and summarize customer information in a non-personal, aggregate format for statistical and research purposes. All references to "Web Sites" in this Privacy Policy mean http://www.dosail.co. You may choose not to provide us with your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.

Your Consent

By using our sites, you agree with the terms of this privacy policy. Whenever you submmit information via our site, you consent to the collection, use and disclosure of that information in according with this privacy policy. Dosail Canada Corp. will collect, use, or disclose your personal information only with your knowledge and consent, except where required or permitted by law.

Withdrawing Your Consent

You may notify us at any time that you wish to withdraw or change your consent to our use and disclosure or your information. We will accommodate your request subject to legal and contractual restrictions related to your transactions. If you have "opted in" or subscribed to one of our newsletters or mailing lists, we will always provide you the opportunity to "opt out" or unsubscribe. For example, each e-newsletter we send to you will include a link or other method to unsubscribe or decline further e-newsletters.

Where is your personal information stored ? 

Your personal information is stored in secured locations and on servers controled by Dosail Canada Corp. For access to your information, please contact us using the contact information in the "Contract Us" section. 

Why do we collect your personal information?

We collect your personal information to provide you with helpful, relevant information and the best shopping experience on our sites and fulfill your requests for products, services and delivery. In addtion, from time to time, we may use your personal information for the following purposes:

• conduct surveys in order to improve our services;
• measure and improve the effectiveness of our Web Sites or our marketing endeavours;
• detect and protect against fraud and error;
• track and analyze your purchases and preferences to better understand your product and service needs and eligibility;
• tailor our online content or in-store offerings based on your preferences;
• if you ask us, to offer and promote additional products and services we offer; and
• for other purposes as described in this Privacy Policy.

Links to Other Web Sites

Our Web Site may contain links to other Web sites or Internet resources which are provided solely for your convenience and information. When you click on one of those links you are contacting another Web site or Internet resource. Dosail Canada Corp. has no responsibility or liability for, or control over, those other Web sites or Internet resources or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other Web sites to learn how they collect and use your personal information.

Changes to the Privacy Policy

Dosail Canada Corp. reserves the right to update, modify or supplement this Privacy Policy from time to time. This Provacy Policy is intended to comply with the provisions of the Personal Information Protection and Electronic Documents Act (Canada) and Canada's Anti-Span Law.